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Medical Care in New Zealand 

What will medical care cost you?  

New Zealand's healthcare system is funded mainly through general taxation. To ordinarily residents and citizens of some countries treatments are usually free or subsidised. Medical treatment is generally very good. For those who want private healthcare is also available.

In New Zealand, health problems are essentially divided into two categories, e.g. health problems which arise out of an accident and health problems which do not arise out of an accident. Health problems which arise out of an accident are subsidised by the New Zealand Government through the Accident Rehabilitation & Compensation Insurance Corporation (usually referred to as "The Accident Compensation Corporation" or "ACC"). The Corporation makes payments to individuals who have suffered injury or disability as a result of an accident. On the other hand, if the individual has health needs or problems which have not been caused as a result of an accident, then the medical and health care required for that individual is still heavily subsidised by the New Zealand Government but not through the Accident Rehabilitation & Compensation Insurance Corporation. The particular distinction under the public health system for health problems resulting from an accident and health problems which are not a result of an accident is not really important for a newly arrived immigrant to New Zealand. The basic point is that from the moment an ordinary resident arrives in New Zealand, he or she and his or her dependant family is covered under New Zealand's public health system.

Who is eligible ?

New Zealand Citizen and ordinarily residents. To become an ordinarily resident you need to be a permanent resident or a work-permit holder. The work-permit must be for a minimum of two years at time of issue. If you meet the criteria, your partner and children aged 19 years or under will also be eligible for publicly funded healthcare. New Zealand has a reciprocal arrangement with some countries (e.g., Australia, UK, Cook Islands, Niue or Tokelau) whereby no charge is applied to non-residents of New Zealand.

When is publicly funded healthcare free?

Public healthcare is free for:  hospital treatment including 24-hour accident and emergency (A&E) clinics; serious mental health disorders; children's immunisations;  prescription medicine for children under six; people who need more than 20 prescriptions per year; prescription medicines for all public hospital patients; most laboratory tests and x-rays, except at privately operated clinics; healthcare during pregnancy and childbirth. This covers everything from the diagnosis of pregnancy to pre- and post-natal care for mother and baby. There is no charge for hospital stays; general practitioner (GP) referrals to a public hospital for treatment; check-ups and basic dental treatment for schoolchildren; breast-screening for women aged 50 to 64; acute or chronic medical conditions. 

What healthcare is subsidised but not free?

Prescription items; Visits to general practitioners; Visits to physiotherapists; chiropractors and osteopaths when referred by a GP; Ambulance services.

How big a financial contribution towards medical costs will I have to make?

 A visit to your General  Practitioner (GP) costs $45 to $55 between around 8:00am - 6:00pm. Visits at weekends or nights cost $10 to $15 more. Visits to your General Practitioner are subsidised by $15 for children aged 6-17 years and by $35 for children under six. Many General  Practitioner's waive the fee entirely for children under six. Adults who visit the doctor frequently, or who receive social benefits, receive a $15 subsidy. If your General Practitioner prescribes medicines for you, you will pay $15 per item for up to 20 items a year. Community Services Card holders (people on low incomes) and High Use Health Card holders pay only $3 per item for their first 20 items of medicine. If there is a manufacturer's premium, this is added in all cases, even when the prescription is free or heavily subsidised. Non-subsidised items such as Xenical are available at full cost.  Ambulance services may cost $45 - $65

How long do I need to wait for treatment?

General  Practitioner's will usually see you on the day you make an appointment. The government does not fund the public health system generously enough to allow most hospital treatments, other than accident/emergency care, to be carried out immediately. Waiting times for surgery vary from hospital to hospital.

What if I need specialist care?

You need your General Practitioner to refer you to a specialist. Specialist care is free. Waiting times vary according to region, urgency and type of treatment involved. If you prefer not to wait and opt for a private specialist, you, or your medical insurance, will be required to cover all fees.

What role does private healthcare play in New Zealand?

Many New Zealanders have private health insurance because it allows them to bypass the waiting times in the public health system for treatment of non-urgent conditions. People who have private health insurance are also entitled to free public health services. Purchasing health insurance means that the individual pays an annual premium to an insurance company in exchange for which all or part of the individual health expenses (for treatment at private hospitals) are paid for by the insurance company. The more cover the individual wants, the higher the premium. For example, for approximately NZ$550 per year an individual can recover 80% of his or her surgical and medical costs. For NZ$950.00 per year the individual can recover 100% of the individual's medical costs including doctors' bills, surgery, optical care and dentistry. The cost of fully insuring a family of four (two adults and two children) under the private health system for 100% of health costs, would be approximately NZ$3,360.00.

What if I have an accident ?

If you suffer injury or disability as a result of an accident, applications may be made to the Accident Rehabilitation and Compensation Insurance Corporation (ACC)  for either loss of earnings due to disability or a claim for the costs of on-going medical treatment. The claim for loss of earnings due to disability can be made at the rate of 80% of the person's salary.

What is the Accident Rehabilitation and Compensation Insurance Corporation (ACC)  role in New Zealand?

The ACC subsidises treatment of accident-related injuries. The patient usually pays a part-charge for the treatment. If your injury stops you from working, ACC pays compensation, usually based on 80% of your weekly income before tax. It can also help with residential nursing care, home help and childcare, as well as subsidising transport and training costs while you recover. In some cases involving permanent physical impairment, compensation, or 'lump sum', financial payments are also made.

Who can I sue if I am injured?

You cannot sue anyone for compensation. The Accident Compensation Corporation (ACC) helps to pay for the cost of your care. Injuries from work, home and sports or other leisure activities are covered. ACC claims may also be made for personal injury caused by a medical mistake or error, sexual assault or abuse, and some work-related conditions.

In summary then, New Zealand offers an immigrant two health choices:

  1. Ordinary residents may choose to be covered by the Government's public health system, in which case the individual will pay minimal charges for health care but may occasionally have to wait some time for non-urgent health care.

  2. The individual may purchase private health insurance and receive health care immediately and at a "private" hospital.

 

References and Further Reading

 Comprehensive description of how the New Zealand health system works

New Zealand Immigration Service Migrant Health Section

New Zealand Accident Compensation Corporation (ACC)

New Zealand Ministry of Health 

Eligibility to Health Care

Example of Private Health Insurance 

Disclaimer: All information is offered in good faith and is believed to be accurate at the time of writing. No liability is accepted. Anyone needing medical advice should refer to an appropriately qualified member of the medical profession.

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Featured Jobs:

Clinical Psychologist ( General  Practice).  These roles are with a well established and supportive group practice in the popular Hawkes Bay. Expect a variable general psychology case load  with some neuropsychology assessments and health psychology work. Experience level can be from new graduate, basic grade to senior levels. The role offers good working conditions and access to clinical supervision from well experienced  clinical psychologists.   enquire  

Psychologists: positions available in Albany (North Shore) and Manukau (South Auckland). The roles involve assessment of offending behaviour for purpose of parole and probation sentence management.  Also consultation and training to Corrections staff. Suitable for clinical or general scope of practice registration. Excellent working conditions and salary, Supportive colleagues. Overseas enquiries welcome.

            

Clinical Psychology : Child & Adolescent Mental Health (CAMHS).  You will need to be a well experienced psychologist with a good level of experience working in a multi-disciplinary team providing mental health services to children, adolescents and their families.  You will have supervised psychologists and trainees and have or be eligible for New Zealand psychologist registration in the clinical or general scope of practice.   enquire  

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Last modified: January 11, 2010